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TZID:Africa/Windhoek
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DTSTART;TZID=Africa/Windhoek:20260114T180000
DTEND;TZID=Africa/Windhoek:20260128T220000
DTSTAMP:20260524T004852
CREATED:20260114T060705Z
LAST-MODIFIED:20260114T060744Z
UID:16698-1768413600-1769637600@weshareevents.com
SUMMARY:The FNCC presents Le Rendez-Vous Cinema
DESCRIPTION:14-28 February 2026 18:00 Every Wednesday Windhoek \n\n\n\nFNCC invites the public to a special film tribute to Alain Delon\, one of the most iconic figures in French and European cinema. The tribute will take place over three consecutive Wednesdays\, from 14 to 28 January\, with screenings held at 6pm in the FNCC cinema. \n\n\n\nAlain Delon’s career spans several decades and includes some of the most memorableperformances in French film history. Known for his striking screen presence and complexcharacters\, Delon became a defining figure of 1960s cinema\, working with some of the era’s most influential directors. This curated tribute highlights three films that reflect the diversity of his roles\, from crime thriller and historical adventure to psychological noir. \n\n\n\nThe programme opens on Wednesday\, 14 January with Any Number Can Win (Mélodie en sous-sol\, 1963)\, directed by Henri Verneuil. A landmark French heist film\, it stars Alain Delon alongside Jean Gabin in a tense story of a meticulously planned casino robbery on the French Riviera\, marked by a compelling clash between generations.
URL:https://weshareevents.com/event/the-fncc-presents-le-rendez-vous-cinema/
LOCATION:Franco Namibian Cultural Centre\, Robert Mugabe Avenue\, Windhoek\, Namibia
CATEGORIES:🎦 Film & Media
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DTSTART;TZID=Africa/Windhoek:20260120T100000
DTEND;TZID=Africa/Windhoek:20260220T170000
DTSTAMP:20260524T004852
CREATED:20260119T080422Z
LAST-MODIFIED:20260119T080425Z
UID:16798-1768903200-1771606800@weshareevents.com
SUMMARY:Essence Exhibition: AAHT Collection
DESCRIPTION:20 January – 20 February 2026 10:00 – 17:00 Windhoek \n\n\n\nA vibrant celebration of animals\, landscapes & diversity.where nature\, culture\, and creativitycome alive!  \n\n\n\nStep in\, explore\, and experience the beauty ofour world through art !
URL:https://weshareevents.com/event/essence-exhibition-aaht-collection/
LOCATION:Namibian Arts Association\, 122 Robert Mugabe Avenue\, Windhoek\, Khomas\, Namibia
CATEGORIES:🎭 Arts
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DTSTART;TZID=Africa/Windhoek:20260126T090000
DTEND;TZID=Africa/Windhoek:20260130T160000
DTSTAMP:20260524T004852
CREATED:20260119T083138Z
LAST-MODIFIED:20260119T083141Z
UID:16828-1769418000-1769788800@weshareevents.com
SUMMARY:Customer Care\, Empathy & Communication Skills Training
DESCRIPTION:26 – 30 January 2026 09:00 -16:00 Windhoek \n\n\n\nFORMATE: Facilitator-Led | Practical Tools | Industry Case Studies | Simulations \n\n\n\nCOURSE OVERVIEWThis five-day training programme is designed to transform customer service behaviour by strengthening empathy\, communication\, professionalism\, and emotional intelligence among customer-facing staff in public sector and SOE environments. \n\n\n\nThe programme addresses common service delivery challenges such as negative attitudes\, poor communication\, customer frustration\, complaints escalation\, and emotional burnout. It equips participants with practical\, lawful\, and ethical tools to engage customers respectfully\, communicate clearly\, manage emotions\, and resolve issues professionally — even in high-pressure\, compliance-driven service environments. \n\n\n\nThe training is experiential and reflective\, ensuring behavioural change\, accountability\, and alignment with statutory service obligations\, not just knowledge acquisition. \n\n\n\nCOURSE OBJECTIVESBy the end of this training\, participants will be able to:-Deliver consistent\, professional\, and respectful customer service in line with statutory obligations.-Apply empathy confidently while maintaining authority\, neutrality\, and professional boundaries.-Communicate clearly\, assertively\, and respectfully with diverse customers.-Manage difficult customers and emotional situations lawfully and effectively.-Handle complaints and feedback in line with the Public Service Charter.-Uphold organisational values\, ethical standards\, and accountability requirements.-Improve personal resilience and emotional control in demanding service roles. \n\n\n\nCOURSE OUTLINE-Module 1: Foundations of Customer Care & Professional Service-Module 2: Empathy & Emotional Intelligence-Module 3: Communication\, Minutes Taking & Report Writing Skills for Customer Service-Module 4: Handling Difficult Customers\, Complaints & Conflict-Module 5: Ethics\, Service Charters & Personal Effectiveness \n\n\n\nWHO SHOULD ATTEND:-Customer Care & Frontline Service Staff-Public Service & SOE Employees-Compliance\, Revenue & Enforcement Officers-Call Centre\, Helpdesk & Reception Staff-Border Post\, Health\, Education & Local Authority Personnel-Supervisors responsible for service quality \n\n\n\nBOOKINGS & ENQUIRESDetailed course content and quotation available from our offices at 061 241456. To attend kindly complete the registration form and forward it to us via email: info@betc-nam.com or fax at +264 61 243107. All course registrations end at 14:00 Friday 23 January 2026. \n\n\n\nShould you wish to discuss any further queries\, or require any additional information regarding our invitation\, do feel free to contact our offices.
URL:https://weshareevents.com/event/customer-care-empathy-communication-skills-training/
LOCATION:Arebbusch Travel Lodge\, Cnr of Golf & Auas Rd\, Olympia\, Windhoek\, Khomas\, Namibia
CATEGORIES:💼 Business
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